General Terms and Conditions - 2025 Christmas Gift

The Christmas Sale runs from December 8 to December 29, 2025. Zendure reserves the right to shorten or extend the promotional period at its sole discretion, without prior notice.

This promotion is available to all users of be.zendure.com and all EU citizens aged 18 and over.

I. Promotional Offers and Gifts (Zendure BE)

  1. Hyper 2000 + AB2000X Battery Package
    Promotional price: €959
    Includes gift: Smart Meter P1 ×1
  2. SolarFlow 2400 AC + AB3000X Battery Package
    Promotional price: €1,199
  3. SolarFlow 2400 AC + 2*AB3000X Battery Package
    Promotional price: €2,058
    Includes gift: Smart Meter P1 ×1
  4. SolarFlow 2400 AC + 3*AB3000X Battery Package
    Promotional price: €2,867 (€300 extra savings with 3+ batteries)

Please note: The prices on the product pages are the reduced amounts. The final price will be displayed in your shopping cart. Promotional product combinations show gift information in the main image.

II. Detailed Promotion Terms and Conditions
1. Only when purchasing specific promotional packages will you receive the corresponding gifts.
   Example: When purchasing SolarFlow 2400 AC + 2*AB3000X Battery Package, you will receive a Smart Meter P1, but when purchasing SolarFlow 800 + 2*AB2000X, you will not receive a Smart Meter P1.

2. After the order with a gift has been shipped, gifts can only be exchanged or returned in case of quality problems.

3. Gift rights are not transferable or redeemable for cash.

4. Gifts may be sent later than the regular order. Zendure reserves the right to determine the final interpretation of this promotion.

5. All promotional gifts are provided on a first-come, first-served basis, while supplies last.

6. If the order is returned, the gift must be returned with it. If the gift is not returned, Zendure will charge for the value of the gift.

7. During promotional periods, all offer prices are considered bundled package prices. If a customer requests a refund for such a package, the refund amount will be calculated based on the proportions of the individual item prices within the package, or the entire package will be refunded. If a discount code was used for an item in the order, the proportional part of the discount on that item will be deducted from the refund amount.

8. These terms and conditions apply exclusively to this promotion.

IV. Statements
1. For questions during the promotional period: please contact support@zendure.com.

2. To the extent permitted by law, Zendure reserves the right to change these rules or cancel the promotion. In case of fraud or abuse, Zendure reserves the right to refuse participation.

3. Participants agree to these terms and conditions and acknowledge that Zendure's decisions are final and binding. No letters or objections will be accepted. Zendure reserves the right to determine the final interpretation of this promotion.

4. During the promotion, all orders must comply with Zendure's purchase agreement and return policy.

5. This promotion does not apply to orders from wholesalers or distributors.

6. Unauthorized or fraudulent conduct will result in disqualification.

7. Participants must comply with all applicable laws and regulations.

8. Zendure reserves the right to terminate, cancel, or modify this promotion. Changes will be published on Zendure's official website.

9. Gifts are available in limited quantities, on a first-come, first-served basis. Zendure reserves the right to make final interpretations on matters not mentioned.

10. Zendure is not liable for delays for any reason, including but not limited to network transmission errors.

11. Zendure is not liable for any direct or indirect damage suffered by parties (including participants) in connection with this promotion.

12. Participants agree to indemnify Zendure from all liabilities and claims arising out of or related to this promotion or participation, including but not limited to breach of contract, tort, negligence, or other legal grounds.